In the middle of this month, our company successfully shipped a hydraulic sesame oil press machine to a customer from Canada. This customer operates a sesame product company, mainly producing sesame oil. After determining his needs, the customer consulted us on a variety of machine details, and we provided excellent service and detailed technical support.
Sesame oil press machine information and customization process
During the communication process, the customer asked many specific questions about the function and operation of the hydraulic sesame oil press machine.
We patiently answered them one by one and communicated customers’ doubts and questions in time by sending machine test videos and machine detail drawings.
In addition, we provided abundant machine information to show the excellent performance of the machine, effectively followed up with the customers, and solved all their questions. Below is the detailed parameter information of the shipped machines.
- Model: TZ—320
- Size: 1120*1200*1650mm
- Capacity: 70kg/h
- Weight: 1700kg
- Motor power: 2.2KW
Confirmation of needs and quality service
After realizing the customer’s special concern about the cleaning process, we immediately shot a detailed cleaning video and sent it to the customer to make sure they were very satisfied with every detail of the machine.
To make it easier for customers to choose, we offer different trade terms, including FOB, CFR, and Door to Door service.
Competitive advantage and final choice
Although the customer from Canada initially received cheap offers from other manufacturers, after our detailed analysis and comparison, the customer recognized our significant advantages in terms of machine quality, technical support, and after-sales service and finally decided to choose our hydraulic oil press.
Through this successful transaction, we have once again proved our company’s product quality and service level, providing customers with efficient and reliable solutions to meet their production needs.